Why does my pouch seal not close properly?

This can sometimes happen when powder gets into the zip, either during use or transport, and makes its difficult to seal. We understand it's a bit annoying, but the good news is it won't affect the product at all, especially if you're storing it in a cupboard.

If you wanted, you could transfer the powder into a sealed glass or plastic container, or even simply keep the pouch closed with a clip if it isn't sealing.

We are going to be experimenting with different types of seal in future to see if we can improve in any way, but this is an occasional issue with powder and seals in general.